Privacy Policy

COUL FASHION LLC — Michigan, United States · Last updated: 11/09/2025

1) Who We Are (Data Controller)

2) Information We Collect

• Information you provide: name, email, phone, shipping/billing address, account details, order history, messages to support.
• Payment details: processed by Stripe/PayPal/Shopify Payments. We do not store card numbers.
• Automatically collected: IP address, device/browser, timezone, language, pages viewed, clicks, add-to-cart events, session diagnostics.
• Marketing & analytics: email/SMS subscriptions; tracking via Meta Pixel, TikTok Pixel, Google Analytics/Ads, and Shopify analytics.

3) How We Use Your Information (Purposes & Legal Bases)

4) Cookies & Advertising Technologies

We use cookies and pixels to operate the store, analyze performance, and deliver personalized ads (Meta/Facebook, Instagram, TikTok, Google). You can control cookies via our banner or your browser settings.

To adjust preferences, see: Cookie Settings (if enabled).

5) Sharing Your Information (Processors)

• Shopify Inc. (store platform, hosting, checkout, analytics)
• Payment processors: Stripe, PayPal, Shopify Payments
• Shipping & logistics: USPS
• Email marketing: Klaviyo and Mailchimp
• Advertising & analytics: Meta, TikTok, Google

We do not sell your personal information. We disclose data to service providers solely to deliver our services and fulfill orders.

6) International Transfers (GDPR)

If you are located in the EU/EEA/UK, your data may be transferred to the United States. Transfers are protected by the European Commission’s Standard Contractual Clauses (SCCs) or equivalent safeguards implemented by our processors (e.g., Shopify, Meta, Google, Klaviyo, Mailchimp).

7) Data Retention

• Orders: typically 6 years (legal/accounting obligations).
• Accounts & support messages: until you request deletion or after a reasonable inactivity period.
• Marketing subscriptions: until you unsubscribe.
• Cookies/analytics: ~6–24 months (varies by tool).

8) Your Rights

EU/EEA/UK (GDPR): right of access, rectification, erasure, restriction, portability, and to object; right to withdraw consent at any time.

California (CCPA/CPRA): right to know, delete, correct, and to opt-out of selling or sharing personal information (including for cross-context behavioral advertising). We do not sell personal information.

To exercise your rights, contact: support@coulfashion.com (subject: “Privacy Request”).

CCPA Opt-Out: Do Not Sell or Share My Personal Information (if your theme supports this link).

9) Children’s Privacy

Our store is not intended for individuals under 16. We do not knowingly collect data from minors; parents may contact us to request deletion.

10) Security

Shopify provides secure hosting, TLS/SSL encryption, and access controls. We use industry-standard measures and only authorized personnel can access personal data.

11) Managing Your Choices

• Unsubscribe from emails: use the link in any newsletter or write to support@coulfashion.com.
• Delete account or data: email us with the subject “Delete My Account/Data”.
• Cookie preferences: adjust via our banner or browser settings.

12) Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page with an updated “Last updated” date.

13) Contact

Questions about privacy? Contact our Data Privacy team:
support@coulfashion.com